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Arrow’s enterprise computing solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets.

Find out more about us in this video: https://www.youtube.com/watch?v=n5Za_pHRbzI

As a Presales System Engineer, you’ll be working in in the technical department in tandem with sales representatives to sell and promote a company’s products and IT solutions to our customers

You’ll be delivering customized demos and presentations, conducting training and webinars and providing technical advice and support for customers. You’ll be also participating in technology fairs and events.

What You’ll Be Doing:

• Providing technical knowledge and expertise.
• Being certified in different Vendor’s technologies.
• Supporting the business teams in the development, construction of offers to the clients.
• Managing customer support cases by using our Ticketing system.
• Interacting with the partners, identifying the needs and business opportunities by performing technical consultancy.
• Delivering training and workshops for our customers.
• Regular customer visiting.
• Creating of PoC (proof of concepts) within the real customers environment with the different technical solutions of Arrow.
• Continuously being trained in the latest technologies.

What We Are Looking For:

• 2 years of relevant experience in the IT sector or technical IT high school diploma or Degree in Computer Science.
• Networking and Operating System skills, will be a plus.
• Negotiating skills as well as strong communication skills.
• Strong customer orientation with a sense of innovation and technology.
• A real and innate passion to learn new technologies, a strong attitude for new and different challenges, be the best in what you learn.
• Ability to identify and resolve partners issues with excelling at prioritization of the workload.
• Fluent Italian and English business language fluent.
• Regional Travelling and EMEA events are required.
• Infrastructure, storage, servers, will be a plus.
• Ability to cooperate and to work within the team.

What’s In It For You:

Not only do we offer a competitive salary, we offer benefits to match your needs:

• Growth Opportunities.
• Gaining certifications.
• Challenging & diverse tasks.
• Opportunity to work with the biggest players on the IT sector.
• Open Corporate Culture with a modern and dynamic work environment.
• Safe and trustful employment.
• Working in collaboration with the Technical and Sales team.
• Participating in technology fairs and events.
• Mobile Phone and Personal Notebook.

Location: Bolzano Arrow ECS main office