amsterdam

• Merck – Laureati in Economia

placement Offerte Stage, Stage Economia , , , , , , , , , , , ,
Customer Service and Order Management Representative Intern Italian – Amsterdam, The Netherlands

Pubblicato il 26/03/2019

Tipo di Laurea: Economia

Merck is a leading science and technology company in healthcare, life science and performance materials. Around 40,000 employees in 66 countries work to further develop technologies that improve and enhance life – from biopharmaceutical therapies to treat cancer or multiple sclerosis, cutting-edge systems for scientific research and production, to liquid crystals for smartphones and LCD televisions.

Your role:  In this position you are responsible for the execution of the entire customer process, from the moment an order is placed to taking care of after sales service. You guarantee the quality of our supply chain and you are therefore in contact with key accounts, sales colleagues and manufacturing sites. An eye for detail and passion for the job make you the best at your work. You’re always looking for a way to optimize Merck’s service and like to share these ideas with your team.

Who you are

  • An (educational) background in Business
  • Customer service experience in a similar international environment is a plus.
  • Experience with SAP and Oracle systems is a plus
  • Fluency in Italian both conversational and written plus fluent English. Speaking Spanish would be a plus.
  • A positive outlook on dealing with customers and know how to organize/prioritize your work.
  • Enjoy working in an international team.
  • Driven to provide outstanding customer service.
  • Flexible – open to change and able to adjust accordingly.

What we offer: our possibilities to develop in our growing company are just as manifold as our product portfolio. We offer a modern and international working environment to unleash your innovative potential in diverse teams, and take responsibility for our employees, products, the environment and society.

Location: Merck Chemicals Amsterdam Office

SEND YOUR RESUNE AND LETTER TO:

Enrico Verdolotti – Enrico.verdolotti@merckgroup.com

Interns in the Instruments & Field Service Customer Service Team – Amsterdam, The Netherlands

Pubblicato il 26/03/2019

Tipo di Laurea: Economia

Merck plays an integral part in the life science community, harnessing our passion and innovation to help researchers and drug producers around the world. As science advances, we advance with it, offering new insight and cutting-edge technologies helping our customers solve the world’s most challenging human health issues.

Our promise to our customers is that we’ll be there every step of the way. If you share our goals and values and want to make your mark at a rapidly growing international company, join us and help advance the future of life science together.

Merck is a global pharmaceutical and chemical company with a history that began in 1668, and a future shaped by around 40,000 employees in 64 countries around the world We are looking for:

Interns in the Instruments & Field Service Customer Service Team

English speaker + other European language(s) will be an asset
Based in Amsterdam (Netherlands)
Period: minimum 6 months Start Date: as from April 2019

Job responsibilities:

  • Check inventory availability or status of shipment, verify customer pricing, prepare and process customer’s orders.
  • Process orders, service contracts and workorders under a specific assigned country and or customers
  • Follow up on customer’s orders which requires further information shipping date versusplanned installation date
  • Upon request of Supervisor work on specific assignment (administrative tasks, reportmonitoring, invoicing follow up and quality checks) and share progress.
  • Contribute with suggestion and ideas for improving the internal NPS (net promoting score)for customer satisfaction.

Candidate’s profile:

  • An (educational) background in Business.
  • A positive outlook on dealing with customers and know how to organize/prioritize thework.
  • Accurate and attention to details.
  • Proactively problem-solving skills and ability to multitask effectively.
  • Excellent listening, written and telephone communication skills.
  • Driven to provide outstanding customer service.
  • Flexible – open to changes and able to adjust accordingly.

SEND YOUR RESUME AND LETTER TO:

Enrico Verdolotti – Enrico.verdolotti@merckgroup.com  

• Merck – Laureati in Economia, Ingegneria, Scienze

placement Job Economia, Job Ingegneria, Job Opportunities, Job Scienze, Senza categoria , , , , , , ,
Raw Materials and Custom Process Specialist - Amsterdam, The Netherlands

Pubblicato il: 05/02/2019

Tipo di Laurea: Economia, Ingegneria Gestionale, Matematica e similari

 

Key Responsibilities

  • Provide support to customers and the commercial organization for purchases, including:
  •  Respond quickly to customer enquiries, and ensuring that the customer is regularly updated on the status of their request if it cannot be resolved quickly
  • Providing documentation for pre-order product qualification
  • Supporting the commercial organisation with the coordination of customer tenders and annual pricing agreements
  • Reviewing customer purchase orders, placing customer orders into ERP system and ensuring any customer specific requirements are specified
  •  Coordinating with production, purchasing, supply chain, order management and sales operations as required to ensure customer demands are correctly fulfilled
  •  Provide proactive information to customers if any changes occur through the order fulfillment cycle
  •  Liaise with all key stakeholders to mitigate impact to customer if delays occur through order fulfilment cycle
  • Managing customer sample orders and inventory reserves
  •  Provide supporting documentation to the customer as required
  • Take ownership of service complaints, working with other key stakeholders to ensure a satisfactory resolution is reached.
  •  Actively seeks to broaden knowledge of products, processes and proactively seeks solutions.
  •  Participates in process improvements initiatives
  • Share your knowledge and train new members

Key Accountability/Impact

Accountable for the customer experience for customers buying raw materials or customized products from Merck Life Science

Scope

  •  The scope of this role is to support customers where goods are being purchased to be directly incorporated into product manufacture.
  •  Additionally, this role provides support to customers purchasing customized products
  •  Geographical scope is supporting customers across Western Europe and for some businesses worldwide.

Education

Essential

  • Bachelor’s degree (it depends of the European country school system)
  •  Fluent in English

Desirable

  •  Basic Scientific or Business background
  • Additional European language skills

Work Experience

  •  Experience of working within in a fast-paced service related role, ideally within customer service, sales support, logistics or supply chain environment
  •  Demonstrated ability to deal with customers
  •  Strong Commercial acumen
  • Experience of working to deadlines and managing multiple tasks and priorities is essential.
  •  Process improvement experience with demonstrated results
  •  Experience of working in a large, multi-national organization with cross-functional teams

Job specific Competencies & Skills

  •  Customer centric attitude, with professional written & verbal communication skills
  •  Affinity for working with numbers and systems
  •  Strong analytical and administrative skills, with a high degree of accuracy and attention to detail
  •  Proactive and very well organized with forward thinking and RCA/preventative mindset
  •  Hardworking with high levels of personal accountability
  •  Problem solver, able to use initiative and independent thinking skills
  •  Flexible and adaptable approach to work
  •  Strong team player, with a genuine desire to support other team members

To apply send you CV to: sebastiano.turchiarelli@merckgroup.com

• Merck – Laureati in Economia

placement Offerte Stage, Stage Economia , , , , , , , , ,
Customer Care Representative Intern – Amsterdam, The Netherlands

Pubblicato il 21/01/2019

Tipo di Laurea: Economia

Merck is a leading science and technology company in healthcare, life science and performance materials. Around 40,000 employees in 66 countries work to further develop technologies that improve and enhance life – from biopharmaceutical therapies to treat cancer or multiple sclerosis, cutting-edge systems for scientific research and production, to liquid crystals for smartphones and LCD televisions.

Your role: In this position you are responsible for the after sales service of the order processed, from the moment that the order is shipped to taking care of after sales service. You guarantee the quality of our supply chain and you are therefore in contact with key accounts, sales colleagues and manufacturing sites. An eye for detail and passion for the job make you the best at your work. You’re always looking for a way to optimize Merck’s service and like to share these ideas with your team.

Who you are

  • An (educational) background in Business
  • Customer service experience in a similar international environment is a plus.
  • Experience with SAP and Oracle systems is a plus
  • Fluency in Italian both conversational and written plus fluent English. Speaking Spanish would be a plus.
  • A positive outlook on dealing with customers and know how to organize/prioritize your work.
  • Enjoy working in an international team.
  • Driven to provide outstanding customer service.
  • Flexible – open to change and able to adjust accordingly.

What we offer: Your possibilities to develop in our growing company are just as manifold as our product portfolio. We offer a modern and international working environment to unleash your innovative potential in diverse teams, and take responsibility for our employees, products, the environment and society.

Location: Merck Chemicals Amsterdam Office

If interested send your CV to: enrico.verdolotti@merckgroup.com and in c.c.: enricoverdolotti.ev@gmail.com

• Catawiki – Laureati in Economia, Lettere

placement Offerte Stage, Stage Economia, Stage Lettere , , , , , , , , , , ,

Intern Social Media & Content Marketing - Amsterdam

Pubblicato il 26/10/2016

Tipo di Laurea: Economia, Scienze della comuhnicazione, Marketing

This is a 6-month paid internship with the potential to convert to a permanent role.

What will you do

Working with the Country Manager and Marketing Manager for Italy, this digital-savvy employee will be responsible for social media, email communications, PR, events, and content creation, among other things.

Working alongside the marketing manager, a central marketing team in the Netherlands and other country interns, you’ll incorporate online tools and in-person networking to create and nurture customer relationships and ultimately build the company’s brand, both online and off.

  • Content creation – writing blog posts, articles, emails, newsletters, website content, and material for social media channels;
  • Social media marketing – creating, managing and growing the company’s Italy presence through blogs, Twitter, Facebook, and other strategically relevant online properties. Community management of Facebook;
  • Events and event planning – organising and attending events to build awareness and generate new business leads;
  • Public relations – working with a PR agency to generate content for press releases, partner blogs and editorial features;
  • Email marketing – creating, sending and reporting on email communications for the company in the Italy;
  • Analytics – Using Google Analytics, Facebook Insights, eCRM and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives;
  • Business development – identifying and building relationships with online influencers to build awareness and generate new business leads;
  • Customer research – understanding the target audience and identifying and creating customer profiles.

Who are you

You are a freak who loves online marketing, you are native Italian and intrinsically motivated to be the first one to test new functionalities and you like to get things done by yourself. Besides this you are a:

  • Outgoing personality;
  • Digitally savvy;
  • Excellent verbal and writing skills;
  • Social media experience;
  • Creative and flexible;
  • Networking skills;
  • High attention to detail;
  • Analytical by nature;
  • Used to working at pace;
  • Self-motivated.

Education

  • Currently studying communications and/or new media or journalism at HBO or University level;
  • Previous work experience preferred.
  • Feel at home in online media and can see a wide range of opportunities;
  • Are a hard worker whose mentality fits with our start-up;
  • Have a clear vision on marketing communications.

What we offer

This is your chance to become part of Europe’s fastest growing tech company! You will have an exciting job in a young, fast-growing, dynamic & international organisation. Additionally, you can expect:

  • To expand your experience and knowledge with practical communication work and learn how communications can be used for marketing purposes and to achieve marketing milestones;
  • An internship allowance and excellent coaching;
  • Excellent opportunities for career development;
  • Sponsored events and afternoon drinks;
  • A fun team in a fast-growing online company facing complex challenges;
  • Lots of room to work on great ideas, and to learn and grow.

Interested?

Apply directly with an English CV and cover letter by submitting your information at the bottom of this page.
A capability test, reference check, Certificate of Conduct (VOG) and interviews in English are all part of our recruitment process.

To apply please visit https://www.catawiki.com/jobs/job/intern-social-media-content-marketing-italy?gh_jid=483013#.