12 giugno 2018, World Bank Group: Career Advices for Young Talents

The University of Rome Tor Vergata, together with ICID and ICABR are pleased to announce one hour webinar on “World Bank Group: Career Advices for Young Talents” .

During this Webinar HRD Talent Acquisition Unit of the World Bank will provide a one-hour presentation, led by a recruiter, as an opportunity to introduce the World Bank Group recruitment initiatives together with some concrete ideas and tips on how to successfully connect with the Bank and other international development institutions.


  • Prof. Giuseppe Novelli: Rector University of Rome Tor Vergata
  • Prof. Furio Camillo Rosati: University of Rome Tor Vergata and ICID
  • Prof. Franco Peracchi, Georgetown University and University of Rome Tor Vergata
  • Dr. Sara Savastano: World Bank, University of Rome Tor Vergata and ICID


  • Roberto Amorosino: World Bank, Senior HR Specialist, Talent Acquisition II

:: CLICK HERE TO REGISTER TO THE EVENT (registration is mandatory)
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• The World Bank Group – Laureati in Ingegneria, Scienze

IT Assistant, Short Term Temporary (Part-Time)

Pubblicato il 09/02/2018

Tipo di Laurea (anche triennale): Informatica, Ingegneria, Gestione sistemi informativi o similari

General Responsibilities:

  • Respond to Tier 1 IT support requests via multiple sources such as phone and email. Interact with clients in a courteous and professional manner
  • Provide support with users’ PCs; configure, install necessary approved applications and troubleshoot PCs, peripheral equipment, support printers, scanners and other personal computing devices
  • Provide necessary support with mobile productivity devices (smartphones and tablets).
  • Help with setup, configuration and maintenance of video-conference, audio-visual equipment and other electronic devices for presentations or conferences
  • Work and provide basic support with network and infrastructure equipment
  • Troubleshoot and diagnose escalated problems by evaluating multiple options using checklists and guides. Seek technical assistance or escalate problem, when necessary. Implement predetermined software or hardware changes to rectify any issues
  • Document incident/problem status and resolution in official incident management system
  • Document solutions to common problems and responses to frequently asked questions.
  • Work closely with other regional IT support colleagues
  • If necessary, evaluate and test new products and services, both hardware and software
  • Maintain a proper inventory of all IT-related equipment and software in the office
  • Disseminate in a timely fashion all necessary IT information and updates to staff in the office and visitors.
  • Follow Standard Operating Procedures and demonstrate commitment to achieve SLA goals of the team
  • Keep abreast with technologies (hardware and software) deployed in the office

Technical Qualifications:

  • Minimum of Bachelor’s degree (or equivalent) in Computer Sciences, Engineering or Information Systems Management
  • Minimum of 1-year experience in a relevant technical field
  • In-depth understanding of information systems technology, common computer applications, operating systems, hardware, networks and messaging systems
  • Experience in resolving common problems in the area of Computer Hardware, Printing/Scanning; Messaging (MS Outlook), Mobility (iPhone, iPads), Remote Access, Videoconferencing and Network communications

Communication and Customer Service:

  • Italian and English: excellent verbal and written communication skills
  • Superior customer service approach to dealing tactfully with clients at all levels in a multicultural and team-oriented organization
  • Excellent interpersonal skills and the ability to effectively deal with end-user problems
  • Strong communication skills coupled with a self-starter personality
  • Excellent organizational skills, established record of reliability and strong sense of responsibility
  • Ability to remain calm under pressure in a changing work environment.

Please send your application with CV and Cover letter to eurvprecruitment@worldbank.org, with this subject line: “Application for IT Assistant (STT) for WBG Rome office”.

• World Bank – Laureati in Economia

International Affairs Intern

Pubblicato il 16/11/2016

Tipo di Laurea: Economia

The World Bank

Ideal contract start date:  December 12, 2016

Duration: 2 months (if full-time) or roughly 330 hours (if part-time)

For detailed information on the general duties and responsibilities of this paid internship assignment as well as the selection criteria, please consult the Terms of Reference (TOR) below.

TOR-International Affairs Intern, Rome

If you meet the selection criteria as detailed in the above TOR and are interested in and available for this assignment, please send your application (CV and cover letter in English) to eurvprecruitment@worldbank.org.  Please include the following wording in the subject line:  “Application for IAO Rome Internship

Only short-listed candidates will be contacted.

Application Closing Date: November 17, 2016

Posted:  November 16, 2016

To find out more about what criteria an interested candidate generally has to meet to qualify for an internship, please see our General Internship Selection Criteria.