Internship, WFP Capability Development Branch, Human Resources Division – Rome, Italy
Pubblicato il : 28/04/2016
Tipo di Laurea: Economia, Ingegneria Gestionale, Lettere, Master Risorse Umane
The World Food Programme is the world’s largest humanitarian agency, fighting hunger worldwide. We are currently seeking to fill an internship position under the Capability Development Branch of the Human Resources Division. The position will be based at our Headquarters in Rome, Italy. The Internship will be for an initial period of 6 months.
Description
We are currently recruiting a driven and independent student for an internship based in HQ (Rome, Italy) to assist the capability development team with a lot of stimulating new projects. As part of the global capability development team, this internship will contribute and assist in developing and coordinating world-class integrated learning programs.
The selected candidate will be assisting the Capability Development Branch with the following key duties:
- Assist in the design and the development of orientation, learning and development programs;
- Coordinate and assist with the planning and execution of learning programs and events;
- Manage day-to-day learning team’s operations like responding to staff members’ questions, run learning processes, maintain and update internal websites, help publishing content in WFP learning management system and online learning communities, help review and test e-learning courses and support learning focal point in implementing learning solutions;
- Conduct data analyses to measure effectiveness of learning initiatives and report on learning programs and their impact;
- Help communicate learning information to stakeholders, external vendors and/or client groups;
- Contribute to and lead projects, including oversight of resources, timelines and deliverables.
Essential Requirements
- Currently enrolled and have attended University courses in the last 12 months inclusive of having completed at least two years of undergraduate studies or have recently graduated in the last 12 months in Human Resources Management or/and with a great interest for Human Resources practices;
- Good knowledge of Microsoft Office package, particularly in Excel;
- Fluency in English and intermediate knowledge of another UN language (Arabic, Chinese, French, Spanish or Russian) or Portuguese which is one of WFP’s working languages;
- Desire to learn about and develop key skills in the field of HR, and more specifically, in Learning & Capability Development;
- Flexible work style and approach based on client needs;
- Cultural sensitivity;
- Team player and problem solver;
- Strong analytical, written and verbal communication skills and high attention to detail;
- Ability to think, plan, and execute on multiple projects simultaneously in an organized way;
- Technology savvy & ability to think out-of-the box and to come up with innovative ideas.
Terms and Conditions
- Interns receive a monthly stipend from WFP up to the maximum amount of US$700 per month depending on the duty station of assignment.
- WFP is not responsible for living expenses, arrangements for accommodation, travel to and from WFP internship location, necessary visas and costs related.
Application procedures:
Go to: http://www.wfp.org/about/vacancies/internship/
Step 1: Create your online CV.
Step 2: Click on the hyperlink to view the current opening(s) and “Apply” to submit your application(s).
NOTE: You must complete Step 2 in order for your application to be considered for this Internship.
WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status. Qualified female applicants and qualified applicants from developing countries are encouraged to apply.
REF: 16-00XXXX
HR IT Internship, Human Resources Division - Capability Development Branch Learning Management Systems
Pubblicato il : 28/04/2016
Tipo di Laurea: Economia, Ingegneria Informatica
The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to end global hunger. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
In emergencies, WFP gets food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters. After an emergency, WFP uses food to help communities rebuild their shattered lives. Present in nearly 80 countries, the organization has the global footprint, deep field presence and local knowledge and relationships necessary to provide access to nutritious food and contribute to the lasting solutions, especially in many of the world’s most remote and fragile areas. In 2012, WFP assisted 97.2 million people, mainly women and children, in 80 countries, which constituted about 53% of global food aid.
WFP’s greatest strength is its dedicated people working tirelessly around the world to reduce hunger, often under difficult conditions where security threats and risks to personal safety are considerable. The global context in which WFP operates is rapidly changing which means the need for effective people development is becoming important than ever before. The organization is committed to transform its HR function to a strategic business partner. To achieve this, a lot of new HR initiatives are launching and WFP is looking for outstanding interns to get involved and contribute to these exciting projects.
About the role
WFP is offering an excellent opportunity to work, leran and deliver results within a highly complex organizational environment (i.e. with a diverse team, matrix structure, highly evolving operational context). We are currently recruiting for an HR IT internship based in HQ (Rome, Italy) to assist the Capability Development team with handling WFP’s Learning Management System (SAP’s Success Factors LMS) and supporting our users and internal stakeholders. The capability development team has recently expanded in order to deliver world-class integrated learning programs across the organization. One of our key initiatives last year was the launch of our new Learning Management System. We are in the process of adding new content every month while we develop innovative learning services for our business partners.
We are currently seeking an intern who is looking to develop key skills in the field of HR systems, and more specifically, in Learning Management Systems. The ideal candidate will be results driven and specialized in Business Administration or in Information Technology and she/he will support the delivery of our learning offerings to the organization. A particular interest or acumen in technology enabled learning would be highly valuable in this role. The Internship will be for an initial period of 6 months.
Description
The selected candidate will be responsible for following key duties:
- Participate in the implementation of a plan to integrate all learning activities in the new digital platform
- Provide support for the Learning Management System (LMS) – analyse, classify and respond to LMS requests from users and/or internal stakeholders
- Address queries related to the features of WFP’s LMS and learning solutions available
- Assist in the process of investigating solutions to technical issues with the learning systems; liaise with the organization’s IT department as needed
- Maintain learner records, follow-up communication with users on course completions
- Assist with the development of support materials, manuals, FAQs and quick guides for the WFP learning systems and related tools: LMS, Adobe Connect virtual classroom software, other associated training portals
- Technical quality assurance for revised and new e-learning content (SCORM, AICC)
- Run, schedule and distribute standard reports as requested by internal stakeholders
- Gather requirements from internal stakeholders and creating custom reports as needed using the reporting software
- Create and manage virtual classrooms through the Adobe Connect tool
- Keep information on the landing page up-to-date and create course summary pages
- Contribute to additional learning initiatives and/or learning communication campaigns as needed
- Perform any other administration duties as required within the unit
Essential Requirements
- Currently enrolled or have recently graduated within the last 12 months from a University degree in Information Technology or Business Administration
- Have completed at least two years of undergraduate study
- Fluent in English
- Strong analytical, written and verbal communication skills
- Proficiency in data analysis and high attention to detail
- Strong customer service mind-set
- Proficient knowledge of MS Office Suite (Outlook, XLS, PPT, Word)
- Initiative and demonstrated ability to work harmoniously with staff members of different nationalities and cultural backgrounds
- Ability to learn technology quickly through instructions and self-training
Preferred qualifications
- Technical experience with ERP software, ideally SAP
- Proficiency of HTML
- A second UN language would be an asset, preferably French or Spanish
- Desire to learn about and develop key skills in the field of HR systems, and more specifically, in Learning Management Systems
- Interest in content management systems
Terms and Conditions
- Interns receive a monthly stipend from WFP up to the amount of US$700 per month depending on the duty station.
- WFP is not responsible for living expenses, arrangements for accommodation, travel to and from WFP internship location, necessary visas and costs related.
Application procedures:
Go to: http://www.wfp.org/careers/internships
Step 1: Create your online CV.
Step 2: Click on the hyperlink to view the current opening(s) and “Apply” to submit your application(s).
NOTE: You must complete Step 2 in order for your application to be considered for this Internship.
WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status. Qualified female applicants and qualified applicants from developing countries are encouraged to apply.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
Internship: Learning & Development Consultant Programme, learning & talent development - Policy and Programme Division
Pubblicato il : 02/05/2016
Tipo di Laurea: Economia, Ingegneria Gestionale, Lettere, Master Risorse Umane
About UN World Food Programme
The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to end global hunger. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
WFP’s greatest strength is its dedicated people working tirelessly around the world to reduce hunger, often under difficult conditions where security threats and risks to personal safety are considerable. The global context in which WFP operates is rapidly changing which means the need for continuous learning and development is becoming important than ever before. The programme unit is committed to offer an innovative and effective learning journey to all its programme workforce. To achieve this, we need more a Learning & Development professional who can develop, design and implement a holistic learning approach for the whole workforce in programme to enable WFP to meet its vision of zero hunger.
About the role
Under the direct supervision of the Senior Programme Policy Officer (Staffing Coordinator) in charge of programme staff talent deployment, acquisition and career management, the Consultant will primarily support the implementation of the Programme Learning Journey for WFP. The Programme Learning is a blended learning initiative, which includes e-learning, virtual sessions, face-to-face workshop and action learning assignment. The ‘Journey’ in 2016 will be composed of 3 main programmes targeting 3 different audiences respectively: (1) Country Directors and Deputy Country Directors, (2) Heads of Programme, (3) Programme Officers. Once the respective learning programmes are launched, the Consultant is in charge to keep the whole learning journey for WFP running.
The position will be based in WFP headquarters in Rome, Italy, for an initial contract period of 6 months.
Key responsibilities
The consultant will be responsible for the following activities:
- Learning Needs Analysis
- Review the collected results, share and discuss them with the interested parties and use them for the learning design and content development.
- Learning Programme Design
- Refine in collaboration with the external training provider the whole Learning Journey and the different programmes within the journey by applying the 70-20-10 learning approach and leveraging innovative and effective learning solutions.
- Learning Content Development
- Identify and approach the experts from the Programme Unit to support the actual content development and content review;
- Review carefully the content developed and provide regular feedback to external training provider for adjustments.
- Learning Programme Implementation and Coordination
- Upload and keep updated any learning information and/or solution on the Moodle platform;
- Schedule and coordinate the actual learning events / solutions once the programme is launched;
- Prepare or supervise the actual preparation of the learning events (booking and setting up rooms and needed equipment, preparing webinars, testing e-learnings, sending invites through email, notifying line-managers, printing material, inviting sponsor(s) for the opening of face-to-face sessions, inviting and briefing resource persons);
- Coordinate and follow-up on the action learning component in the programmes;
- Handle system administration for tracking learning hours and learning Key Performance Indicators (KPIs) and report on the learning KPIs;
- Ensure compliance with the WFP learning rules;
- Be the first contact person for any question from participants on programme;
- Select the internal resource people to invite them to contribute/co-facilitate with the learning solutions of the Programme.
- Learning Programme Evaluation
- Define the measurement framework (incl. level 1-2-3 learning measurement) for the Programme Learning Journey in coordination with the external learning provider (in charge of programme evaluation);
- Ensure metrics are collected, reported on regular basis.
- Learning Programme – Project Management
- Be the alternate focal point for the external learning provider and support the Staffing Coordinator (who is the Project Manager and the primary focal point) in ensuring that terms and conditions agreed in contract are followed;
- Support the project planning, administration, and tasks coordination during each phase of the project;
- Tracking progress made on project plan and prepare regular status updates to be shared with the Project Sponsor;
- Organise meetings for project team, with key stakeholders and with external learning provider.
- Learning Programme – Communication
- Support defining the engagement/communication plan for the Programme Learning Journey;
- Implement the actual communication plan for the programme in integration with the communication strategy of the Policy and Programme Division;
- Create and keep updated the Moodle Platform.
Qualifications & Experience Required
Experience:
- At least three years of experience in learning design and content development for large scale global capability building/development solutions;
- Basic experience in project management;
- Strong vendor management experience;
- Previous experience with development and humanitarian assistance programme is desirable.
Education:
- University degree in Human Resources Management or related field.
Language:
- Working knowledge (proficiency/level C) of English;
- Intermediate knowledge (level B) of another UN official language (Arabic, French, Spanish, Russian or Chinese) or Portuguese (one of WFP’s working languages) is desirable.
Technical Skills & Competencies:
- Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and other standard office software packages and systems;
- Creative problem solver, flexible and constructive approach to overcome challenges;
- Excellent interpersonal skills to collaborate and influence internally with various stakeholders and subject matter experts across business functions, levels and geographical areas.
Terms and Conditions
WFP offers a competitive compensation package which will be determined by the contract type and selected candidate’s qualifications and experience.
Please visit the following websites for detailed information on working with WFP.
http://www.wfp.org Click on: “Where we work” and “Our work” to learn more about WFP’s operations.
http://www.unstaffmobility.org Learn more about countries where the UN operates.
Application procedures:
Go to: http://i-recruitment.wfp.org/olcv/
Step 1: Create your online CV.
Step 2: Click on “Description” to read the position requirements and “Apply” to submit your application.
NOTE: You must complete Step 2 in order for your application to be considered for this vacancy.
WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.
Qualified female applicants and qualified applicants from developing countries are encouraged to apply.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
