• Harmonic – Laureati in Economia, Ingegneria

Tactical Sales Support Trainee, Roma SELEZIONE CHIUSA

Pubblicato il 10/03/2021

Tipo di Laurea: Economia, Ingegneria Gestionale

Department: Sales EMEA
Location: Italy, Rome
Duration: 6-12 months


Position Overview

The Tactical Sales Support Trainee will work closely with the Regional Sales Team as well as the SaaS Business Development and Partner Manager Team in order to promote Harmonic’s Video streaming solutions in the assigned territory following the process of getting new business acquisition and/or growing existing accounts. This involves a high degree of flexibility in handling several tasks with main focus on 360 degrees Customer satisfaction. Duties can strecht from event/meeting co-ordination, to marketing of Customer success stories, to thorough market research (i.e. new regional streaming players), to back-office activities such as demos set up/returns and to day to day problem solving on a variety of potential issues (i.e. handling shipping delays with the logistic team, review with the finance team credit exposures or invoicing issues of Clients).


Harmonic’s portfolio is made of complex Video streaming solution and/or SaaS (Software-As-A-Service) solutions. We seek for an analytical candidate, a quick learner and a fast-paced & result-driven that can build through effective teamwork trusted relationship with internal and external Customers/Partners.

Responsibilities of the selected candidate will include:

  • Developing a market research for the region in order to get new video streaming opportunities with existing key accounts and new customers;
  • Learn and make yours the Harmonic Go-To-Market model and strategy
  • Represent Harmonic and promote positive image and brand during relevant industry events
  • Help in identifying and qualifying new business with existing strategic key accounts in the given territory
  • Support the Sales Team by liasing internally with different stakeholders in order to shape customer centric solutions based on the specific needs of the customer
  • Maintain up to date knowledge of industry news and trends, products, services, and competitors

The Tactical Sales Support Intern will acquire core competencies that will empower she/he to get an outstanding understanding the customer’s business and technology environment.  The incumbent, after the internship, will be in a position to act as a Harmonic subject matter expert in product, solutions and market expertise. She/He will be an ambassador of Harmonic that can represent and encompass the sales organizations values of:

  • Individual Leadership with accountability, commitment to goals and ability to mobilize for success;
  • Customer Advocacy with the ability to listen to the customer to gain insight and then orchestrate teamwork validated solutions;
  • Team Representation with the ability to lead, collaborate and then accelerate the team to success.

Skills Required

  • Proactive and creative Individual, capable to carry on tasks “solo” if required
  • Demonstrate excellent and effective communication skills and in particular the ability to articulate a market findings / business cases
  • Interpersonal Skills: Must develop the ability to maintain constructive, assertive, collaborative and cooperative working relationships with peers, cross functional organizations and partners; collaborative team player
  • Updating and Using Relevant Knowledge: Must keep up-to-date with technical, operational, and commercial aspects of Harmonic’s products, services and solutions and knowledge of external best in class marketing solutions and approaches
  • Software Tool and Programs: Learn quickly the use of Harmonic’s standardized applications to optimize the execution of deliverables

Education, Training

  • Degree in Business or Marketing, Master/MBA will be a plus
  • IT Skills must include proficient use of PowerPoint and excel as well as understanding of analytics
  • Fluency in English and Italian (oral and written), French desirable

Travel requirements

  • Limited but not excluded